Merchandise Shipping & Returns - Printify
1. Print-on-Demand Merchandise
All Psalms by Heaven merchandise is produced on demand and fulfilled through Printify and its network of Print
Providers. Products are generally produced only after an order is placed.
2. Production Time
Printify currently states that most orders are shipped within approximately 2-7 business days after an order is
submitted to production. Production times are estimates and may vary based on the product, Print Provider,
inventory, order size, season, quality checks, and order volume.
3. Shipping Estimates
After production, delivery time depends on the shipping method, destination, product, and Print Provider. Printify
currently lists typical U.S. delivery estimates of approximately 4-8 business days for Economy Shipping where
available and approximately 2-5 business days for Standard Shipping through most Print Providers. Standard
international delivery is commonly estimated at approximately 10-30 business days. Available methods and
estimates may change.
Production and shipping estimates are not guaranteed delivery dates. Holidays, carrier disruptions, severe
weather, inventory issues, customs, and other circumstances may cause delays.
4. Merchandise Returns, Refunds and Reprints
Psalms by Heaven does not accept physical merchandise returns and does not operate a separate
merchandise return/refund program. Merchandise eligibility for a return, refund, or reprint is
governed by the applicable Printify fulfillment policy and customer-support channel.
Because Printify products are made to order, Printify’s standard policy does not support returns or exchanges
when the wrong size or color was ordered or when a customer simply changes their mind.
Printify currently provides a free reprint or refund for qualifying damaged products or manufacturing errors when
the issue is reported within 30 days of delivery with the required evidence. Printify states that a damaged product
generally does not need to be physically returned.
5. How to Handle a Merchandise Issue
Customers should follow the return, refund, reprint, or issue-reporting instructions associated with the applicable
Printify order, sales channel, or order-confirmation process. Do not mail merchandise to Psalms by Heaven unless
written instructions specifically direct otherwise.
Printify’s customer-facing process differs by sales channel. The website developer should link customers to the
current applicable Printify instructions for the actual fulfillment/store configuration used by Psalms by Heaven
rather than promising a support workflow that is not enabled for that channel.
6. Address and Delivery Responsibility
Customers should verify the complete shipping address before submitting an order. Incorrect or incomplete
addresses can result in unsuccessful delivery and may affect eligibility for a free replacement or refund under the applicable Printify policy.
7. Policy Changes
Printify controls its production, shipping, return, refund, and reprint policies and may change them. Psalms by
Heaven may update this page to remain consistent with current Printify terms and applicable marketplace
requirements.